| Delivery Time | Instante |
|---|
Model Description: IPHONE 14 PRO SPACE BLACK 1TB-CHS
IMEI: 351020622628751
IMEI2: 351020622909235
Serial: DL046J252C
MEID: 35102062262875
Warranty Status: Out Of Warranty
Estimated Purchase Date: 2022-12-20
Replaced: No
Case Repair & Diagnostic:
Case Details
Status: OPEN
Last Modified: 2023-10-31T10:00:13.131Z
Id: 102135654959
Status Description: Open
Repair Id: G599315030
Status: RESOL
Last Modified: 2023-10-09T09:12:54.285Z
Id: 102103100317
Issue Code: ICL0178
Issue Desc: Unauthorized Action
Component Code: ICL008
Component Desc: Find My [Device]
Title: T2 Unauthorized FMIP Actions
Support Topic: T2 Unauthorized FMIP Actions
Status Description: Closed
Repair Details
Parts Details [1]
ZD661-28221 Space Black, iPhone 14 Pro, 1TB, ROW, CI/AR, ZDD MOD
Component Issues [1]
Component Code: 26114E
Issue Code: IP497
Order: 1
Priority: 1
Type: CUST
Component Description: Camera
Issue Description: Rear Camera: No Preview
Component Code: 26121
Issue Code: IP448
Order: 2
Priority: 2
Type: CUST
Component Description: Biometrics
Issue Description: Face ID/Touch ID: Set Up
Component Code: 26114E
Issue Code: IP497
Order: 1
Priority: 1
Type: TECH
Component Description: Camera
Issue Description: Rear Camera: No Preview
Component Code: 26121
Issue Code: IP448
Order: 2
Priority: 2
Type: TECH
Component Description: Biometrics
Issue Description: Face ID/Touch ID: Set Up
Repair Type: CIN
Repair Id: G599315030
Repair Status: SCOM
Repair Status Description: Closed and completed
Repair Create Date: 2023-10-31T10:00:12.848Z
Last Modified Date: 2024-01-27T04:03:30.554Z
Closed Date: 2023-12-18T11:25:26.589Z
Repair Type Description: Carry-In
Diagnostic Details
Diagnostic Event Number: 7183935313
Diagnostic End Time Stamp: 2024-01-31T07:43:02.899Z
Channel Id: AST 2 Console
Diagnostic Start Time Stamp: 2024-01-31T07:28:44.018Z
Diagnostic Event End Result: WARNING
Serial Number: DL046J252C
Suite: Cellular RF Performance
System Id: AST2_IOS
Product Id: 1547
Localized Diagnostic Event End Result: WARNING
Is Customer Report Eligible:
Is Diag Details Available: 1
Test Name: Presence Check
Test Status: PASSED
Test Status Code: 0
Test Id: 2749
Test Type: Baseband
Module Name: Cellular
Test Name: Diagnostic Authorization Request
Test Status: PASSED
Test Status Code: 0
Test Id: 8251
Test Type: Wireless
Module Name: Cellular RF
Test Name: Diagnostic Version Check
Test Status: PASSED
Test Status Code: 0
Test Id: 8166
Test Type: Software
Module Name: Software
Test Name: Device Identification
Test Status: PASSED
Test Status Code: 0
Test Id: 8265
Test Type: Systemios
Module Name: System
Test Name: Cellular RF Front End Scan Test
Test Status: PASSED
Test Status Code: 0
Test Id: 8291
Test Type: Wireless
Module Name: Cellular RF
Test Name: Version Test
Test Status: PASSED
Test Status Code: 0
Test Id: 3733
Test Type: Software
Module Name: Software
Test Name: Cellular Issue Alert
Test Status: PASSED
Test Status Code: 0
Test Id: 8402
Test Type: Systemios
Module Name: System
Test Name: Diagnostic De-Authorization Request
Test Status: PASSED
Test Status Code: 0
Test Id: 8263
Test Type: Wireless
Module Name: Cellular RF
Test Name: Device Authorization Request
Test Status: PASSED
Test Status Code: 0
Test Id: 8238
Test Type: Wireless
Module Name: Cellular RF
Test Name: Barcode Scanner
Test Status: WARNING
Test Status Code: -1
Test Id: 8246
Test Type: Wireless
Test Message: An error occurred when attempting to run the test.
Module Name: Cellular RF
Module Location: BOX
Test Name: SIM Tray and SIM Card Presence Check
Test Status: PASSED
Test Status Code: 0
Test Id: 8311
Test Type: SIM
Module Name: SIM
Test Name: Cellular Radio Frequency Test
Test Status: PASSED
Test Status Code: 0
Test Id: 8209
Test Type: Wireless
Module Name: Cellular RF
Diagnostic Event Number: 6826361089
Diagnostic End Time Stamp: 2023-10-31T09:59:35.13Z
Channel Id: GSX
Diagnostic Start Time Stamp: 2023-10-31T09:58:21.526Z
Diagnostic Event End Result: FAILURE
Serial Number: DL046J252C
Suite: LiDAR Scanner
System Id: AST2_IOS
Product Id: 1547
Localized Diagnostic Event End Result: FAILED
Is Customer Report Eligible:
Is Diag Details Available: 1
Test Name: Version Test
Test Status: WARNING
Test Status Code: -101
Test Id: 3733
Test Type: Software
Test Message: The system software is not up to date. Updates are available for the device.
Module Name: Software
Test Name: Presence Check
Test Status: PASSED
Test Status Code: 0
Test Id: 8256
Test Type: Camera
Module Name: Camera
Module Location: RearIR
Test Name: Diagnostic Version Check
Test Status: PASSED
Test Status Code: 0
Test Id: 8166
Test Type: Software
Module Name: Software
Test Name: Camera Issue Alert
Test Status: FAILED
Test Status Code: 1
Test Id: 8400
Test Type: Systemios
Test Message: A camera issue was detected by the device.
Module Name: System
Test Name: LiDAR Scanner Sensor Check
Test Status: PASSED
Test Status Code: 0
Test Id: 8253
Test Type: Camera
Module Name: Camera
Module Location: RearIR
Diagnostic Event Number: 6826179793
Diagnostic End Time Stamp: 2023-10-31T09:55:10.248Z
Channel Id: GSX
Diagnostic Start Time Stamp: 2023-10-31T09:54:27.512Z
Diagnostic Event End Result: FAILURE
Serial Number: DL046J252C
Suite: Face ID
System Id: AST2_IOS
Product Id: 1547
Localized Diagnostic Event End Result: FAILED
Is Customer Report Eligible:
Is Diag Details Available: 1
Test Name: Version Test
Test Status: WARNING
Test Status Code: -101
Test Id: 3733
Test Type: Software
Test Message: The system software is not up to date. Updates are available for the device.
Module Name: Software
Test Name: Diagnostic Version Check
Test Status: PASSED
Test Status Code: 0
Test Id: 8166
Test Type: Software
Module Name: Software
Test Name: Presence Check
Test Status: PASSED
Test Status Code: 0
Test Id: 2749
Test Type: FaceID
Module Name: Face ID
Test Name: Diagnostic Data Test
Test Status: PASSED
Test Status Code: 0
Test Id: 8441
Test Type: ArmandValidation
Module Name: ArmandValidation
Module Location: Internal
Test Name: Face ID Sensor Check
Test Status: FAILED
Test Status Code: 1
Test Id: 8201
Test Type: Camera
Test Message: There is an issue with the TrueDepth camera affecting Face ID. The device requires service.
Module Name: Camera
Module Location: Pearl
Test Name: Face ID Issue Alert
Test Status: PASSED
Test Status Code: 0
Test Id: 8399
Test Type: Systemios
Module Name: System